Due to health and safety reasons we cannot accept returns on merchandise.
If you have an issue with your product please refer to our warranty information or contact us and we will be gladly to assist you.
If you confirm that you can exchange the product after communication, you need to send the product by yourself, and we will ship it after we receive it. If the replacement is due to the buyer, the buyer needs to pay the shipping fee. If the seller causes the replacement, the seller pays the shipping fee.